Terms of service

Welcome! These Terms of Service, which incorporate by reference our Privacy Policy (collectively, the “Terms” or “Agreement”), form a legal contract between you (“you” or “your”) and Patron (“Company,” “we,” “our,” or “us”) governing your access to and use of our websites, applications, and any purchases made from us (collectively, the “Service”). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you must immediately stop using the Service. These Terms include provisions about automatically renewing subscriptions, arbitration requirements, and limitations on remedies.

1. PATRON MEMBERSHIP & SUBSCRIPTION TERMS

Patron offers a subscription membership (the “Patron Membership”), which provides access to premium discounts, exclusive offers, a price-match guarantee for identical items, and free shipping as described during signup. Promotional features may change over time, but subscription fees will not increase without prior notice allowing you time to cancel.

If you enroll in a trial for the Patron Membership, you will not be charged for the trial period. You must provide valid payment information at signup, and Patron Membership fees (plus taxes) will be billed automatically after the trial ends, unless you cancel as described below.

Charges and Automatic Renewals
At the end of your trial, your saved payment method will be charged $29.99 USD every 30 days (plus applicable taxes), and your Patron Membership will automatically renew until you cancel.

Cancellation
You may cancel the Patron Membership anytime by:

  • Completing the Cancel Membership form on our website,

  • Emailing support@patron.com, or

  • Calling 1-877-785-4470

You must provide your full name, and the email and postal address associated with your account. Cancellations must be submitted at least 3 days before the next billing date to avoid being charged.

Continuing membership after a billing date confirms that Patron is authorized to charge you and that you accept responsibility for those charges.

Payment Methods
By submitting payment information, you represent that you are authorized to use that method and authorize Patron and its payment processors to charge you for all fees due. If payment fails, membership and purchases may be paused or canceled. We may correct any billing errors at any time.

Refunds
All sales are final — no refunds, including for Patron Membership and physical products, unless otherwise required by law or agreed at our discretion.

2. DISPUTE RESOLUTION

Governing Law & Venue
This Agreement is governed exclusively by Nevada law. Any court claims must be brought in Nevada, except where local laws allow individual claims only in your country of residence.

Arbitration Agreement
If a dispute cannot be resolved informally, it must be settled exclusively by binding arbitration under JAMS Streamlined Rules. Arbitration may take place in person, by video, or by phone. Each party pays their own legal fees unless otherwise required by law. Arbitration decisions are binding and enforceable in court.

Waiver of Class Actions
Claims may only be brought individually. No class, collective, private attorney general, or representative claims are permitted.

3. DISCLAIMERS & LIMITATION OF LIABILITY

Disclaimer
The Service is provided “as is.” We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability
To the fullest extent permitted by law, Patron shall not be liable for:

  • Indirect or consequential damages

  • Lost profits or data

  • Service interruptions

  • More than $100 USD or the total amount you paid to us, whichever is greater

These limitations reflect a reasonable allocation of risk.

4. ASSUMPTION OF RISK

You assume all risk from using the Service and agree to release and indemnify Patron from any claims or damages resulting from that use.

5. MODIFICATION & TERMINATION

We may update these Terms or modify the Service at any time by posting changes to the website. Continued use after changes means you accept the updated Terms. We may suspend or terminate accounts or Patron Membership without notice. Key provisions of these Terms survive termination.

6. YOUR USE OF THE SERVICE

You must be 18 or older and legally competent to use the Service. You must provide accurate information and keep your account credentials confidential.

Actions such as unauthorized access, fraud, data scraping, reverse engineering, and security interference are strictly prohibited.

You agree to indemnify Patron for any claims arising from your use of the Service or violation of these Terms.

7. THIRD-PARTY SERVICES

We may link to third-party websites or services we do not control. We are not responsible for their content, actions, or performance.

8. INTELLECTUAL PROPERTY

All content, trade names, trademarks, and assets provided by Patron are protected intellectual property. Nothing in these Terms grants you any right beyond a limited personal-use license to access the Service.

9. MISCELLANEOUS

These Terms are the complete agreement between the parties. If any part is found invalid, the remainder continues in effect. No assignment is allowed without our written consent. We are not liable for delays caused by factors outside our control (force majeure).

Void where prohibited.

10. CONTACT US

For questions or support, please use our Contact Us page or reach out to:

📧 Email: support@patron.com
☎ Phone: 1-877-785-4470