Privacy policy

Patron (“we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, share, and protect your personal information when you visit our websites, purchase from us, or use the Patron Membership services (collectively, the “Service”). By accessing or using the Service, you agree to this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect the following categories of information when you use the Service:

Information You Provide Directly

  • Name, email address, shipping and billing addresses

  • Account login details

  • Payment information (processed securely by third-party processors)

  • Communications with customer support

Automatically Collected Information

  • IP address, browser and device type

  • Pages viewed, clicks, usage patterns

  • Cookies, pixels, and tracking technologies

Information From Third Parties

  • Marketing partners

  • Payment processors

  • Social login platforms (if you choose to connect them)

We do not intentionally collect information from children under 13.

2. HOW WE USE YOUR INFORMATION

We use collected information to:

  • Process and deliver orders

  • Manage your Patron Membership and recurring billing

  • Provide customer service and respond to inquiries

  • Improve website and product offerings

  • Send updates, offers, and membership benefits (with your consent where required)

  • Detect fraud or unauthorized activity

  • Comply with legal obligations

3. COOKIES & TRACKING TECHNOLOGY

We use cookies, beacons, and similar technologies to:

  • Enable core site functionality (e.g., cart, checkout)

  • Measure and improve website performance

  • Personalize content and marketing

You can control cookies in your browser settings — however, disabling them may affect website functionality.

4. SHARING OF INFORMATION

We never sell your personal data.

We may share information only with:

  • Service providers for order fulfillment, payments, analytics, support

  • Legal authorities when required to comply with the law

  • Business transfers (e.g., a merger or asset sale — information remains protected)

These third parties may only use data as instructed by us and must protect it.

5. DATA SECURITY

We use administrative, technical, and physical safeguards to protect your information.
No online system is 100% secure, but we continuously work to keep your data safe.

6. YOUR RIGHTS (Depending on Your Location)

You may have rights to:

  • Access your personal data

  • Correct or update your information

  • Request deletion

  • Opt out of marketing emails

  • Withdraw tracking consent where required

  • Request a copy of the data we hold about you

To exercise rights, contact us using the information below.

Marketing emails include an unsubscribe link at the bottom.

7. DATA RETENTION

We retain your information only as long as necessary:

  • To operate the Service

  • To comply with legal and accounting requirements

  • To enforce our agreements

When information is no longer required, we securely delete it.

8. INTERNATIONAL USERS

If you access the Service outside the United States, your data may be transferred to the U.S., where privacy laws may differ from your own. By using the Service, you consent to such transfers.

9. THIRD-PARTY LINKS

Our website may contain links to third-party sites or services.
We are not responsible for their privacy practices or content.

10. CHILDREN’S PRIVACY

Our Service is not directed to children under 13.
We do not knowingly collect their personal information.
If you believe a child has provided data, contact us so we can delete it.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy occasionally.
The “Last Updated” date at the top reflects the latest version.
Continued use of the Service means you accept any changes.

12. CONTACT US

If you have questions or requests about your privacy, contact us:

Email: support@patron.com
Phone: 1-877-785-4470